Privacy policy

Privacy Policy

Art and Tours Sarajevo (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect personal information from you when you make a booking, fill out a form, or contact us. The types of personal information we may collect include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Passport information
  • Travel itinerary

We may also collect non-personal information such as your IP address, browser type, and operating system when you visit our website.

How We Use Your Information?

We use your personal information to provide you with our services, process your bookings, and communicate with you about your bookings or other requests. We may also use your information to personalize your experience, improve our website, and prevent fraud or other illegal activities.

We may use your non-personal information to analyze how our website is being used, diagnose technical problems, and improve our services.

Disclosure of Your Information

We may disclose your personal information to third-party service providers who assist us in providing our services, such as payment processors, travel suppliers, and marketing agencies. We may also disclose your information if required by law or to protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption and secure servers, to keep your information safe.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have the right to access, update, or delete your personal information. You can do this by contacting us using the information provided below.

You can also choose to opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us using the information provided below.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website and notify you of any significant changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at:

Art and Tours Sarajevo Address: Đulagina 2, Sarajevo 71000, Bosnia & Herzegovina Email: Phone:+38761529157